11/27/2023 0 Comments 2019 chevrolet volt 3 honksIf you plug your car’s 17-digit vehicle identification number (VIN) into NHTSA’s website and a recall doesn’t appear, it means your vehicle doesn’t currently have any open recalls. NHTSA campaign numbers: For 2017 to 2019, 21V5600 to 2022, 21V650000. GM’s number for this recall is N212343880.Ĭheck to see whether your vehicle has an open recall: NHTSA’s website will tell you whether your vehicle has any open recalls that need to be addressed. ![]() ![]() How to contact the manufacturer: Call Chevrolet EV customer service at 83. The work will be done by Chevrolet dealerships at no charge to the owner. GM will replace all modules in 2017-2019 Bolt EVs and will replace defective modules in 2020-2022 Bolt EV/EUVs. The fix: There is both a hardware replacement and a software update to correct the battery problem. The problem: The vehicle’s batteries may catch fire. Vehicles recalled:About 110,000 Chevrolet Bolt and Bolt EUV EVs from the 2017 through 2022 model years. This recall now includes the new Bolt EUV, as well, more than doubling the number of cars involved to about 110,000.īefore this recall was announced, Consumer Reports purchased a 2022 Bolt EUV for our testing program and as a result of the recall, we are following all of GM’s recommendations about charging and parking. This action expanded a previous Chevrolet Bolt recall to include all Bolts from the 2017 to 2022 model years because of the risk of a battery-related fire. Continue to park vehicles outside immediately after charging and do not leave vehicles charging indoors overnight.Charge the vehicle more frequently and avoid depleting battery below approximately 70 miles (113 kilometers) of remaining range, where possible.If customers are unable to successfully make these changes or do not feel comfortable making these changes, GM is asking them to go to their dealer to have these adjustments completed. Instructions on how to do this are available on Chevrolet’s recall page. Set the vehicle to a 90 percent state of charge limitation using Target Charge Level mode.This software will need to be installed by a dealership, and it will become available in about 60 days. Once all the diagnostic processes have been run, the software will allow customers to safely charge the vehicles to 100 percent, up from the current 90 percent-a temporary restriction recommended to reduce fire risk. In addition, the company will distribute a new diagnostic software package “designed to detect specific abnormalities that might indicate a damaged battery in Bolt EVs and EUVs by monitoring the battery performance and alerting customers of any anomalies.” GM says it will prioritize customers who have Bolts at the highest risk for the problem. These new modules will come with an eight-year, 100,000-mile limited warranty. The battery pack is made up of many individual components, including the case, electronics, and wiring that are not defective and therefore do not need replacing. GM told CR that it will replace all modules in 2017-2019 Bolt EVs and will replace defective modules in 2020-2022 Bolt EV/EUVs. General Motors announced that LG will reimburse the automaker for costs and expenses associated with the recall of Chevrolet Bolt EVs and EUVs due to manufacturing defects in battery modules, projecting the supplier will pay $1.9 billion of the $2 billion cost. After a hiatus, LG has resumed battery production, and it has increased manufacturing capacity to provide cells to use as replacements for the recall. ![]() She also says this particular problem is not related to one reported with the Hyundai Kona EV and that the defects have been taken care of in manufacturing. The LG spokeswoman says that’s the root cause of battery fires in certain Chevy Bolt EVs. It has lifted the previous guidance to park 50 feet away from other cars and structures, instead saying customers who are following GM’s charging instructions can park in a location of their choice.Ī spokeswoman for LG, the battery supplier, tells CR, “GM and LG have identified the presence of two rare simultaneous defects, found in the same battery cell, made during module manufacturing process.” GM explained that the cause is a torn anode tab and folded separator within the battery modules. General Motors has announced a combination hardware and software solution to the battery problem in the Chevrolet Bolt and Bolt EUV that led to a series of recall notices over fire risks.
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